Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQs)
How do I use the FSP service?
The FSP tow trucks will patrol on selected San Joaquin County freeways looking to help stranded motorists during the specified service time. FSP drivers also receive information from the CHP regarding cellular 911 and call box callers requesting assistance.
How can the Freeway Service Patrol help?
If you are stuck on the freeway because your vehicle stops running, the FSP can:
- Jump-start a dead battery
- Refill your radiator and tape leaking hoses
- Change a flat tire
- Provide a gallon of gas if you run out of fuel
- Assist with other minor repairs
How can I recognize the Freeway Service Patrol?
All FSP trucks are white and easily recognizable by the FSP logo on the doors. FSP drivers wear blue uniforms, with yellow safety vests, all with the same FSP logo. Drivers also carry an identification card issued by the CHP.
Are FSP drivers certified?
Yes. Drivers receive their certification after completing a CHP training program.
Can the Freeway Service Patrol tow me to a private repair facility or to my home?
No. The FSP drivers can tow vehicles only to CHP-designated locations off the freeway. Also, FSP drivers cannot recommend service companies or repair/body shops.
Can I pay or tip the tow truck driver?
No. Drivers are not allowed to accept any compensation including tips or gratuities.